What Partners, Customers, Co-Workers Have To Say

"Monique's most important quality is the passion for what she is doing and great enthusiasm she is demonstrates when attacking new challenges. She deeply understands the contact center industry and has the great ability to see a big picture behind many tiny details she knows and monitors. It was a great pleasure working with Monique - a very friendly and supporting colleague."
April 21, 2008 Slava Zhakov, SVP Engineering, Genesys (Alcatel-Lucent)

“Monique possesses a unique skill set that consists of creativity, drive, tenacity, and intelligence that has propelled her to the top of her field. I met Monique 7 years ago when she was head of the competitive analysis division where I worked. I have recently had the pleasure of working with her as she has developed whitepapers, case studies, and positioning slides for me. She is always on time and ‘gets it’ right the first time which really helps when you are in a pinch and need to drive revenue immediately. Her ability to translate the ‘vision’ onto paper is amazing and coupled with her ability to translate easy to understand value propositions has led to many great opportunities for me.”
February 9, 2009, Manju Calloway, Vice President of Sales, ClickFox, former Genesys sales director

 “Monique is bright, creative and thrives under pressure. She helped me create a brand in a crowded space with competitors many times larger than our company. The copy and results she provided is helping me advance my business. She is excellent and I highly endorse her abilities.” Her top qualities: Great Results, Personable, Creative. We hired Monique as a consultant in 2008.
February 10, 2009, Jeff Boyce, Vice President of Sales, ClickFox

"Monique is a very committed, pragmatic and motivating marketing manager. She is good in tactical and strategic marketing topics and brings the right focus wherever needed. It was always fun to work with her."
April 10, 2008 Karl-Heinz Land, Founder & CEO, VoiceObjects

"Monique is a gifted marketing professional whose wide range of interests and dynamic intellect enable her to dig beneath the brochureware to understand what is really going on with competition, the marketplace, and the analyst community. Having Monique on your team provides a fresh look at these critical areas, and adds a critical thinker as well -- something which is almost always not as readily available as we like to think!"
August 2, 2007 Brian Galvin, CTO, Enterprise Division at Nuance Communications, Inc.

"Monique is a self-motivated dynamic marketing person with the ability to make things happen quickly, excitingly and successfully. Monique always brings out the best in individuals and the business at hand. When you want to get something done you go to Monique."
April 30, 2008 Chester Anderson, Senior VP Technology Integration at Coventus Energy LTD, formerly Techincal Marketing Director, AT&T

"Monique was many things at Genesys. She ran our competitive market analysis group, and she was awesome at her job. She was great at tracking down competitive information on the web, with employees, from trade magazines, and also with her underground group of contacts. I would never ask how, I would just say "Wow."She was an expert on the competition, but that was the job she had. What she is really good at no matter what the role is first seeing the big picture, what do we want the successful outcome to be? Then tenaciously building the plan, bringing in the stakeholders to participate (selling them on the plan), and then executing on the plan. She was to say the least, very effective. Doing all of this while keeping her sense of humor (she has a great one), and being very easy to work with. She was a true asset at Genesys in many ways."
May 21, 2008 Michael McBrien, Vice President, Voice Application Solutions Team, Americas, Genesys Telecommunications

"I worked with Monique on marketing strategy for the UK, and with several UK customers on case studies and joint marketing activities. Monique was efficient, imaginative, and quick to build good relationships with customers. Her grasp of business priorities and marketing objectives impressed me and our customers. Monique was an effective, committed colleague, and also fun to work with."
April 10, 2008 Alex Monaghan, Sales Engineering Manager EMEA at Envox formerly Presales Manager UK & Ireland, VoiceObjects

"Monique is a winner and true professional with whom it is a pleasure to work. She really understands the market and consequently provides incisive analysis that drives strong and confident business decisions. Her ability to size up the competitive landscape is second to none. Monique amply demonstrates all the skills necessary to drive a product marketing team."
June 1, 2008 Mark Bush, Vice President of Sales & Marketing, OpenMethods

"I have collaborated with Monique on a number projects driving market awareness and education for our respective firms. She is a quick study on market trends and issues because she works VERY hard on connecting and communicating with a great network of contacts. Her follow through to drive events, marketing collateral, and analyst relationships rounds out a great portfolio of skills that have benefited many of my projects. Her professionalism and drive makes her a great partner to work with to get things done."
April 18, 2008 Art Schoeller, Director, Industry Engagement, Microsoft, formerly, Director, Lucent Technologies / AT&T

"I enjoyed working with Monique very much both, from a professional and a personal standpoint. She is a professional marketing director who understands how to leverage relationships to get valuable information, put it into perspective, and create a compelling marketing strategy. I like her sleeves-up mentality to get things done successfully. She is very committed and even took personal hardships like a six-month expatriate assignment to add value to the company. Her opinions are very well founded and her recommendations to move forward were always good. For the personal standpoint, I like her attitude and the way she mingles with people. It was fun working with her and I had trust in her at all times."
April 11, 2008 Robert Kast, Vice President Global Services, VoiceObjects, Inc.

"During the time spent working together, I found Monique to be extremely responsive, committed and highly capable in her role. She added a degree of enthusiasm and energy to her role that was refreshing. I would highly recommend her."
April 10, 2008 Frank Tersigni, CEO, Got Corporation, formerly VP, Business Development, Genesys Telecommunications

"Monique is one of the most gifted, gritty marketing professionals with whom I've worked. Monique is able to truly understand positioning, competition and business value and this came through in the steady stream of marketing materials, training and presentation she delivered to the Genesys field. Monique also did a fantastic job representing Genesys with customers, prospects, analysts and press. I hope I get the opportunity to work with Monique again in the future."
April 15, 2008 Dan Nordale, Director, Marketing & Business Development, Genesys Telecom Labs

"Monique brings a tremendous amount of energy to her work and succeeds in sharing her enthusiasm about the product both within the company and with customers and analysts."
April 10, 2008 Stefan Besling, VP Engineering, VoiceObjects, Inc.

"Monique is extremely professional, and yet very friendly at the same time. It was always a relief to know I had her on my side when marketing issues were discussed with a customer or a partner. Surprisingly for an American, she is able to easily win over and work with people of different cultures. She is very eloquent and to the point in her presentation in front of customers/partners. I can not imagine winning customers like T-Mobile Czech (Czech Republic), PTC Era (Poland), Vodafone Ireland (Ireland), Polish Telecom (Poland) without her valuable contribution."
April 17, 2008 Mariusz Kownacki, SalesDirectorEasternEurope, VoiceObjects

"Monique has a great understanding of marketing principles, and knows how to successfully apply them, whether for a mature product or for market introduction of cutting edge technology. Monique has a very dynamic personality, and always impresses many with her outstanding public speaking skills."
May 31, 2008 Caroline Labrecque, Sr Manager, Client Solutions at Nuance Communications Inc, formerly Product Line Manager, Genesys Telecom Labs

"Monique...well what can I say. If she wasn't working on competitive intelligence when in Genesys, she would be working for the CIA! Resourceful, detailed and as accurate as it can be - competitive information is always touch and go. Great job Monique...we miss the energy!!"
May 27, 2008 Joseph Lim, Director - APAC Channels & Alliances, Genesys Telecom Labs

"Monique has unique set of skills to be able to work with multiple groups, probe deeply, and get answers she is looking for. I could see her best in action when she was driving competitive intelligence projects at Genesys. I think she will be a great asset to any team looking for seasoned individual with marketing, competitive analysis, and product management experience in contact centers and other complementary markets."
May 18, 2008 Srinivas Penumaka, Director, Unified Communications - Business Development & Strategy at Microsoft

"Monique is one of the best marketing managers I've ever worked with. What I liked most was and is here excellent marketing background combined with a clear view of reality. Also she has an extremely good intercultural understanding and is able to translate US requirements into European ones and vise versa. When I have the chance to work together with Monique again, it will be my pleasure to take it."
April 11, 2008 Dr. Markus Müller, Director Channels EMEA, VoiceObjects GmbH

"Monique is driven by results, and Genesys results were improved by her work. I worked with Monique on a few projects and was always happy to have her as part of the team. Her contributions showed a good understanding of the market and the process of selling. She always delivered more than she promised and I was sorry to see her leave Genesys when she did."
May 7, 2008 Robert Winder, VP, Business Development, Genesys

"I've had the pleasure to work with Monique on various large and x-large opportunities. Monique's comprehensive understanding of the contact center, speech industry and customer service market has been key in defining and executing the most appropriate strategy to win prospects and turn them into loyal customers. Working with Monique has always been fun and - even under huge pressure - relaxing and delightful. Her market insight has been intriguing."
October 25, 2006 Ralf Rottmann, Owner & VP Strategy at VoicInt Telecommunications GmbH

"I've known Monique for over 15 years and have worked and networked with her frequently during this time. She's a call center/CTI/Speech industry veteran, creative marketing professional, an outstanding public speaker and writer, well well connected and always a pleasure to work with."
August 26, 2006 Jim Burton, CEO, CT Link, Co-Founder at UCStrategies.com

"Monique has a unique, no-nonsense style that makes her a team player - even when she ran her own consultancy. Her honest approach to both opportunities and problems is always refreshing and welcome. She carries this attitude forward in every engagement."
September 27, 2004 Ed Margulies, Senior Director, Product Management at Oracle

"I know Monique as an excellent marketing professional, capable of eliminating the nonsense. It has always been pleasure to work with Monique. Creating content together on a cross-functional team or just getting a competitive outlook from her - you not only get the job done, but also experience part of her passion and energy that she always manages to share."
April 10, 2008 Yuri Fedotov, Technical Leader at Cisco, formerly Product Line Manager, Genesys

"Monique was a pleasure to work with at Genesys. She is a team player and a dedicated professional. Her ability to think outside the box, have a vision and a plan to execute on it was one of her key strengths which is very rare to find. Her drive & efforts to get things done in time is commendable. It was a great learning experience working with Monique and we really miss her."
May 6, 2008 Purnima Jandial, Program Manager CRM Corporate Strategy, Genesys Telecommunications - an Alcate-Lucent Company

"Monique is one of the brightest people I know on this planet. Every time I interface with Monique, she pushes me towards the greatness I am seeking in whatever endeavor I'm involved in at the time. Monique is poised, intelligent, focused and FUN to be with."
June 27, 2008 Aaron Ellisor, Owner, The Marion Group

"Monique is a great marketing professional. She provided the Genesys sales force with timely & insightful competitive information which created a competitive advantage in bid situations. She was also able to translate very complex technical information into real business benefits. Last, but not least, it was always good fun working with Monique!"
April 30, 2008 Remco Postma, Sales Director EMEA at Amdocs

"I absolutely and without hesitation highly recommend Monique to anyone wanting to make a great hire. I worked with her for several years at Genesys. She's smart, can pick up very complex tasks from others without difficulty, and she can hold her own in the toughest of conversations. She's passionate about her work and very professional. Hands-down one of my favorite people I've worked with."
April 30, 2008 Rob Norton, Principal Global Channels Sales Engineer, Genesys Telecom Labs

"Monique provided excellent competitive support for my territory. She was always available to assist and provided very valuable insight into the actions of strategies of our competitors."
April 16, 2008 Caryn Canfield, Alliance Manager, Genesys

"Monique provided excellent competitive analysis reports and updates for the Genesys sales force on a global basis. She was highly regarded as a hard working, customer-oriented manager within the company. She was particularly helpful on new product introductions. I would highly recommend Monique as a senior level management position in a marketing or business development-related position."
April 12, 2008 Jeff Gerson, GVP Program Director, Genesys Telecommunication Labs

"Monique has the ability to quickly grasp complex concepts and explain them with simplicity. During my time working with Monique I always found her work to be top notch."
April 11, 2008 John Hime, Global Account Manager, Avaya, formerly Principal Solution Engineer, Genesys Telecommunications

"I had the pleasure of working with Monique on several occasions when we were both at Genesys. Monique level of understanding for the company's product and the customer base was awesome. The collaterals she generated from many of the marketing activities allows me greater understanding of the company's competitions, products and how our customers uses Genesys products."
April 10, 2008 Kimlan Do, Principal Solutions Engineer, Genesys

"My interaction with Monique was on a support level for writing competitive intelligence information. Monique's drive to stay current for her affected areas of interest highly impressed me. I would recommend Monique for any position in Marketing where an effective, coordinated, and timely response to complex issues is required."
April 10, 2008 Chris Romero, Principal CTI Telecom Engineer, Genesys

"I've known Monique at Genesys and before when she worked at Advanstar. She's smart, funny and a pleasure to work with. She's got people skills, but can also grasp complex technology. What else do you need to know?"
April 10, 2008 Phil Shinn, Principal Consultant, Genesys

"Monique is one of those rare Product Marketing people who is really in touch with the customer. She has excellent relationships with analysts and customers and is highly respected because she takes the time to truly understand the customer issues and environment. She is hard-working, bright, passionate, and a pleasure to work with. I would work with her again and recommend her in a heartbeat."
July 12, 2007 Tricia Reilly, Principal at Bluebird Marketing LLC, formerly Senior Manager, Global Lead Generation, Genesys

"Monique is not only a strong marketing person; she has excellent communication skills and is equally effective as a presenter to large audiences, in the board room and one on one. Genesys sales team consistently praised Monique's commercial presence and found her invaluable in closing deals. It was great meeting and working with her."
November 3, 2006 Jean-Marc Mezin, Director, Marketing - Services at Alcatel-Lucent

"Monique possesses incredible product marketing and competitive analysis skills. Monique is very detail oriented and is excellent in summarizing different sources of information for a big picture perspective. Monique also has excellent communication and presentation skills and is an asset to any product marketing team."
September 26, 2006 Vijai Shankar, Product Marketing Manager, Genesys Labs, an Alcatel Company

Monique has the ability to look at any complex solution and provide the insight to apply that particular solution as the killer application. She does this by helping me drive ROI discussions while advancing the customers and ClickFox’s business case. She is always dependable and extremely detailed in her approach. Thanks Monique for being such a professional in the field! I would highly recommend her and her services.”
February 10, 2009 Scott Walker, Vice President of Sales, ClickFox, former Genesys sales director

"Monique is a dedicated and driven professional who always manages to get her point across in a direct, yet comfortable, manner. She is focused on the end game and has a great way of inspiring folk to help the team get there."
April 10, 2008 AJ Ostergaard, Technology Architect, beCogent Ltd.

"Monique's work at IPC/Advanstar was founded on the strongest sense of dedication and integrity. She was always resourceful in research and committed to producing work of the highest quality. Good networking skills, combined with a keen sense of the competition and its impact on product positioning, made Monique consistently successful in her work. I am certain these skills have proven even greater over the years since we worked together, making her a stellar candidate for any business venture."
April 30, 2008 Sara Stephens, independent writer/editor, formerly Editor in Chief, Voice Processing Magazine

“Monique was a pleasure to work with, always coming up with great ideas and concepts. She certainly knows the market and the right people. She is a true professional and was a great team player to bounce ideas off and work alongside. I highly recommend Monique.”
March 2, 2009 Amir Dekel, Director of Marketing Communications, Clickfox, Inc.

“Monique performs well under pressure and delivers production-ready materials during tight deadlines. She has the abilty to explain complex concepts in a way easily understood by everyone and shows value to the target audience. She presented unique spacial layouts to draw attention to key facts in print materials that made it easy to gain the prolonged attention of "quick-glance" readers. Monique is a professional that is not afraid to present new ideas and will work very well with your team.”
March 17, 2009 Ben Gonzalez, Product Manager, ClickFox

"Monique was great to work with. She has terrific knowledge of the industry, knows a ton of people and is great at developing and delivering the right message for the product."
August 28, 2006 Sachin Gadhvi, VP Sales & Marketing at Starving Students Moving Co., formerly Product Manager, Kana Communications

"Monique's ability for market research, competitive analysis and strategic decision-making are a great combination for any organization seeking a leadership position."
August 1, 2006 Mary Kirkman, Senior Marketing Manager, Software AG

"Monique was a consummate marketing professional who not only took point on strategic planning, managed the necessary resources to execute, but also rolled up her sleeves to get the job done when necessary."
February 6, 2007 Kevin Hannah, VP Marketing at Med-RT, formerly Manufacturing Industry/ERP Marketing Manager, FileNET, Inc.

"Monique is a high-potential business professional with excellent communication skills and extremely positive energy. She would be an invaluable human asset to any corporation."
May 12, 2008 Veronique Addi, Senior Market Analyst, Corporate Strategy at Alcatel-Lucent

"Monique is a talented, knowledgeable, and well-rounded marketing professional. One of Monique's roles was the competitive intelligence guru at Genesys while we both worked on the Product Marketing team. Monique delivered relevant, timely and contextual competitive information, both proactively and upon demand. She was innovative in her approach and succeeded in portraying Genesys' unique values. Her work was highly valued throughout the organization and by the international sales teams in particular."
May 8, 2008 Carol Titus, Sr. Product Marketing Manager - GVP and Outbound, Genesys

"I worked with Monique for a couple of years while we were both at Genesys. She did a great job with our competitive marketing endeavors at that time."
April 11, 2008 Max Ball, Application Architect, Genesys
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